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Customer Satisfaction Survey

At Sun Realm, we are always looking for ways to improve. In an effort to provide our customers with the best service possible, we would greatly value your feedback on your recent experience by completing the sections below that apply to you.

The survey consists of 3 pages - this is page 1 of 3

1
Are you a:
Home Owner
Leaseholder
Tenant
2
If you are a tenant, which housing-association are you a tenant of?
Anchor Housing
Aragon Housing Association
NBBC
Eaga-Warm Front
Howard Cottages
Luton Borough Council
Luton Churches
Papworth trust
Sanctuary Housing Association
Vale of Aylesbury Housing Trust
3
Pre Installation Survey
- Was an appointment made and kept by our surveyor?
NO
YES
- Did the surveyor discuss with you the boiler location and radiator positions( if applicable)
NO
YES
- Were you provided with general information about the forthcoming installation?
NO
YES
- General, how would you rate the usefulness of this information?
Excellent
Good
Average
Fair
Poor